BK Atelier products are of quality design and workmanship, and every piece is finished by hand by our inhouse team of artisans. BK Atelier carrier and totes are built to last. The lifespan of a BK Atelier piece is determined by the care, wear and elements each item is subjected to. Product breakage due to chewing, water exposure or anything else that compromises the integrity of the material beyond normal wear is not a manufacturer’s defect. Tarnishing, fading and fraying are all part of normal wear and tear and BK Atelier will not replace items due to these factors.
Here are some tips to ensure the longevity of your carrier:
1. Our baseboards have a removal terry lining. If your pup has a little accident in the carrier, please unzip and wash in cold water with a non-scented laundry detergent. Lay flat to dry.
2. Your carrier should be wiped down with a clean towel with each use.
3. Although our carriers & totes have bag feet to lift the bag from the ground. Be careful of dragging the bag which may cause the material to wear down.
Have questions? Contact us at firstname.lastname@example.org